Positions with Houston Responds and our Regional Networks

Houston needs you!  Whether you are looking for a fulltime job or can fill a critical volunteer role, Houston Responds and our regional networks have plenty of opportunities. Not all networks will operate the same, but these are the types of roles that will make operations run smoothly as we work together to accelerate recovery.

Roles currently available across Greater Houston include: 

  • Case Manager
  • Case Manager Supervisor
  • Construction Estimator
  • Project Manager
  • Finance/Bookkeeping
  • Compliance and Reporting Manager
  • Human Resources Specialist
  • Data Entry
  • Network Executive Director
  • Network Coalition Coordinator
  • Volunteer Manager
  • Communications Director
  • Public Relations
  • Home Repair Assessments
  • Fundraising Director
  • Grant Writer
  • Social Media
  • Website Coordinator

Watch for job descriptions on each of these positions, as they become available.

If you are interested in applying or volunteering for any of these positions, send a resume to jobs@houstonresponds.org

 

Case Manager – Disaster Recovery

Location: Greater Houston

Houston Responds is seeking Disaster Recovery Case Managers.

The Disaster Recovery Case Manager is a time-limited process by which a skilled helper (Case Manager) partners with disaster-affected individuals or families to plan for and achieve realistic goals for recovery. The position requires the flexibility of providing a wide variety of disaster recovery assistance during the evenings and weekends as needed to meet client needs, including driving to home visits in the Houston area. Case management training will be provided to case managers upon employment.

JOB SUMMARY:

The case managers will work with survivors impacted by Hurricane Harvey to make an in-depth assessment of their needs, develop a recovery plan, and identify resources needed to meet goals. The case manager serves as the primary point of contact assisting the client in coordinating necessary services, providing resources and developing a disaster recovery plan to re-establish normalcy. The Disaster Recovery Case Manager relies on the client to play an active lead role in his or her own recovery. Case Managers must present a strong desire to serve others and the ability to perform all duties with an understanding of the mission.

PRINCIPAL DUTIES

  • Maintain a full caseload, with regular contact with clients as needed.
  • Engage and involve the client in the casework process.
  • Continually assesses ongoing changes in behavior, circumstances, or conditions that may affect client safety.
  • Be an advocate and liaison for clients by providing support with other social service agencies including governmental and non-governmental when necessary.
  • Demonstrates client progress toward risk reduction, achievement of goals and positive case outcomes.
  • Prepare, compile and submit accurate records, files, forms, statistics and additional relevant information in accord with agency policy, licensing, and/or funding requirements.
  • Conducts Needs Assessments on an as-needed basis.
  • Participates in regular team recovery plan consultation sessions.
  • Ensures the continuous review of client records, proper security and confidentiality in compliance with agency policy.
  • Completes mandatory database entry as required.
  • Ensure milestones are met and deadlines are kept.
  • Coordinates all referrals, service planning, and client documentation for assigned caseload.
  • Participates in workshops, seminars, education programs and other activities that promote professional growth and development.
  • Responds to inquiries and requests for assistance from personnel within a reasonable and timely period.
  • Ensures ability to perform in dynamic, fast-paced, stressful environments associated with disaster response, while appropriately managing concurrent projects and/or tasks.
  • Provides appropriate reporting and documentation to chain of command regarding any issues related to case management.
  • Ensures policies & procedures are strictly adhered, with an emphasis on ethics code.

MINIMUM REQUIREMENTS:

  • 1 - 2 years experience or any equivalent combination of education, training, and experience.
  • Possess interpersonal, organizational, planning and assessment skills along with the ability to sensitively communicate.
  • Must complete required Case Management Trainings.
  • Must meet health requirements for deployment.
  • Computer literacy.
  • Be a citizen, national, or lawful permanent resident alien of the United States.
  • Satisfy the National Service Criminal History Check eligibility criteria pursuant to 45 CFR 2540.202.

OTHER REQUIREMENTS:

  • Must have reliable transportation, a valid Texas driver’s license and valid vehicle insurance with the ability to drive within the service area.
  • Ability to work on a flexible schedule as needed to meet work, program and project deadlines.
  • Able to coordinate a variety of activities, follow directions and work independently.
  • Bilingual in Spanish is not required but is a plus.

Houston Responds is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, veteran status, and other legally protected characteristics. The EEO is the Law poster and is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf  If you need a reasonable accommodation because of a disability for any part of the employment process, please let us know the nature of your request and your contact information.

If you are interested in applying for this position send a resume to jobs@houstonresponds.org

 

Supervisor – Disaster Case Management

Location: Greater Houston

Houston Responds is seeking highly qualified Disaster Case Management Supervisors for the Houston area.

The Disaster Case Management Supervisor ­­­­­­­­­­­­­­­­­­­is responsible for the daily supervision of Disaster Case Managers and routine operations in the Houston area including successful outreach in the respective communities promoting disaster recovery, referral services and case management services to disaster survivors.

PRINCIPAL DUTIES:

  • Provide support, supervision and assignment of caseloads to Disaster Case Managers.
  • Supervision includes coaching, problem solving, hiring and performance improvement plans.
  • Utilizes database software for all disaster client assessments, recovery plans, progress notes, and referrals.
  • Compiles and submits reports accurately and timely.
  • Work with Case Managers to identify disaster survivor trends, gaps in service, and necessary outreach.
  • Manage a limited case load of disaster case clients.
  • Attend community disaster and long-term recovery meetings as assigned.
  • Review and audit case files for accuracy, verify program eligibility, assign case triage levels and sign off for completion prior to case closure.
  • Ability to work under pressure, manage multiple deadlines concurrently, handle and maintain confidential information.
  • Must be able to work as a member of a team throughout the Greater Houston Area.
  • Preferred knowledge of community resources and organizations relevant to disaster recovery.

MINIMUM REQUIREMENTS:

  • 2 – 3 years experience or any equivalent combination of education, training and supervisory experience.
  • Be a citizen, national, or lawful permanent resident alien of the United States
  • Satisfy the National Service Criminal History Check eligibility criteria pursuant to 45 CFR 2540.202.
  • Knowledge and computer experience with MS Office.
  • Strong verbal and written communication skills, including active listening.
  • Ability to clearly communicate needs and expectations to people of various backgrounds with a calm, professional demeanor in challenging situations.
  • Nonprofit experience is preferred, but not required.

OTHER REQUIREMENTS:

  • Must have reliable transportation, a valid Texas driver’s license and valid vehicle insurance
  • Position requires frequent driving in personal vehicle to neighborhoods, satellite offices, offsite meetings and events, throughout the Houston area.
  • Must be able to work on a flexible schedule as needed to meet work, program and project deadlines.
  • Bilingual in Spanish is not required but is a plus.

Houston Responds is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, veteran status, and other legally protected characteristics. The EEO is the Law poster and is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf If you need a reasonable accommodation because of a disability for any part of the employment process, please let us know the nature of your request and your contact information.

If you are interested in applying for this position send a resume to jobs@houstonresponds.org